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EDP Support

We're here to help you get the most out of your experience

Contact Us

Email Support
Contact@ecoledesparis.com
Response Time
We typically respond within 24 hours

Frequently Asked Questions

How do I create an account?

Accounts are created by invitation only. Once you become a EDP subscriber, you'll receive a signup link where you can create your account using your email address and a password of your choice.

How do I sign in to the mobile app?

Sign in using the email address and password you created during signup. Use the same email address associated with your iOS or Android device for the best experience.

Why was I logged out of the app?

For security purposes, our app only allows one active session at a time. If you sign in on a new device or browser, your previous session will be ended automatically. This helps protect your account from unauthorized access and ensures fair usage of our service.

How do I become a subscriber?

Subscriptions are managed through our community. Visit L'École des Paris.com to learn more about joining. Once you're a member, you'll receive access to create your app account.

How do I enable push notifications?

When you first open the app, you'll be prompted to allow notifications. You can also enable them later in your device's Settings > Notifications > EDP. Within the app, go to Settings to customize which alerts you receive for each sport.

What sports are covered?

We currently provide live tracking and AI-powered picks for NCAAB (College Basketball), NBA, and NHL. Each sport has specialized analytics, real-time game tracking, and customizable push notification alerts.

Can I use the app on multiple devices?

You can install the app on multiple devices, but only one device can be actively signed in at a time. Signing in on a new device will automatically sign you out of any previously active session.

I forgot my password. How do I reset it?

Please contact us at Contact@ecoledesparis.com with your registered email address, and we'll help you reset your password.

I'm having technical issues with the app. What should I do?

First, try closing and reopening the app. If the issue persists, try signing out and signing back in. Make sure you have the latest version of the app installed. If you're still experiencing problems, please contact us at Contact@ecoledesparis.com with a description of the issue and your device type.

Submit a Support Request

App Information

App Name
EDP
Current Version
1.0.0
Platform
iOS & Android
Requires
iOS 13+ / Android 8+